{"id":1264,"date":"2026-07-03T10:56:59","date_gmt":"2026-07-03T10:56:59","guid":{"rendered":"https:\/\/calyapparel.shop\/?page_id=1264"},"modified":"2026-07-03T11:10:52","modified_gmt":"2026-07-03T11:10:52","slug":"privacy-policy-faq","status":"publish","type":"page","link":"https:\/\/calyapparel.shop\/en\/privacy-policy-faq\/","title":{"rendered":"Privacy Policy &amp; FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1264\" class=\"elementor elementor-1264\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b13bc57 e-flex e-con-boxed e-con e-parent\" data-id=\"b13bc57\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f29b59f elementor-widget elementor-widget-text-editor\" data-id=\"f29b59f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<header class=\"entry-header ast-no-thumbnail\"><hr \/><h4 class=\"entry-title\">\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 &#8211; privacy policy<\/h4><\/header><div class=\"entry-content clear\" data-ast-blocks-layout=\"true\"><p class=\"wp-block-paragraph\">At CALY APPAREL, we respect your privacy and are committed to protecting your personal information.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f9fe.svg\" alt=\"\ud83e\uddfe\" \/>\u00a0Information We Collect<\/h5><p class=\"wp-block-paragraph\">When you place an order, create an account, or contact us, we may collect personal information including your name, email address, phone number, billing address, shipping address, and any information you choose to provide.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/2699.svg\" alt=\"\u2699\ufe0f\" \/>\u00a0How We Use Your Information<\/h5><p class=\"wp-block-paragraph\">We use your information to:<\/p><ul id=\"block-4c27378b-00c0-47e4-b82c-95f3ffd5cc61\" class=\"wp-block-list\"><li>Process and fulfill your orders<\/li><li>Provide customer support<\/li><li>Manage your account<\/li><li>Communicate with you regarding orders, products, and services<\/li><li>Improve our website and customer experience<\/li><li>Comply with legal obligations<\/li><\/ul><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4b3.svg\" alt=\"\ud83d\udcb3\" \/>\u00a0Payment Information<\/h5><p class=\"wp-block-paragraph\">Payments are processed through secure third-party payment providers. CALY APPAREL does not store full payment card details on its servers.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f91d.svg\" alt=\"\ud83e\udd1d\" \/>\u00a0Sharing of Information<\/h5><p class=\"wp-block-paragraph\">Your information may be shared only with trusted service providers when necessary to process orders, deliver products, process payments, or comply with legal obligations.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f36a.svg\" alt=\"\ud83c\udf6a\" \/>\u00a0Cookies<\/h5><p class=\"wp-block-paragraph\">Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may choose to disable cookies through your browser settings.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f510.svg\" alt=\"\ud83d\udd10\" \/>\u00a0Data Security<\/h5><p class=\"wp-block-paragraph\">We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4e9.svg\" alt=\"\ud83d\udce9\" \/>\u00a0Contact<\/h5><p class=\"wp-block-paragraph\">If you have any questions regarding this Privacy Policy or your personal information, please contact us through the contact information provided on our website.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f504.svg\" alt=\"\ud83d\udd04\" \/>\u00a0Updates to This Policy<\/h5><p class=\"wp-block-paragraph\">CALY APPAREL may update this Privacy Policy from time to time. Any changes will be posted on this page.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/2714.svg\" alt=\"\u2714\ufe0f\" \/>\u00a0Acceptance of Terms<\/h5><p class=\"wp-block-paragraph\">By using our website, you agree to the terms of this Privacy Policy.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d4698f e-flex e-con-boxed e-con e-parent\" data-id=\"5d4698f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe1546a elementor-widget elementor-widget-text-editor\" data-id=\"fe1546a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<header class=\"entry-header ast-no-thumbnail\"><hr \/><hr \/><hr \/><h4 class=\"entry-title\">\u03a3\u03c5\u03c7\u03bd\u03ad\u03c2 \u0395\u03c1\u03c9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2 &#8211; FAQ<\/h4><\/header><div class=\"entry-content clear\" data-ast-blocks-layout=\"true\"><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f69a.svg\" alt=\"\ud83d\ude9a\" \/>\u00a0Shipping<\/h5><p class=\"wp-block-paragraph translation-block\"><strong>Q: How long does it take to receive my order?<\/strong><br>\nA: Orders are usually processed within 3\u20135 business days. You will receive a confirmation email once your order has been shipped.<\/p><p class=\"wp-block-paragraph translation-block\"><strong>Q: Which courier companies do you work with?<\/strong><br>A: All orders are shipped via BOX NOW and ACS, two of the most reliable and widely used courier services in Cyprus.<\/p><p class=\"wp-block-paragraph translation-block\"><strong>Q: Do you ship internationally?<\/strong><br>\nA: At the moment, we only ship within Cyprus. However, we are actively working on expanding to international shipping in the future.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f501.svg\" alt=\"\ud83d\udd01\" \/>\u00a0Returns &amp; Exchanges<\/h5><p class=\"wp-block-paragraph translation-block\"><strong>Q: Can I return my order?<\/strong><br>\nA: Yes, we accept returns within 7 days of receiving your order. Items must be unworn, unused, and in their original condition.<\/p><p class=\"wp-block-paragraph translation-block\"><strong>Q: How do I request a return?<\/strong><br>\nA: Please contact us via our contact page or Instagram before sending any items back.<\/p><p class=\"wp-block-paragraph translation-block\"><strong>Q: Who pays for return shipping costs?<\/strong><br>\nA: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.<\/p><p class=\"wp-block-paragraph translation-block\"><strong>Q: Do you offer exchanges?<\/strong><br>\nA: Yes, we offer exchanges for different sizes or items, subject to availability. Return shipping costs are the responsibility of the customer.<\/p><p class=\"wp-block-paragraph translation-block\"><strong>Q: How are refunds processed?<\/strong><br>\nA: Once your return is received and inspected, we will notify you. Approved refunds will be issued to your original payment method.<\/p><p class=\"wp-block-paragraph translation-block\"><strong>Q: Are all items eligible for return?<\/strong><br>\nA: Returns that do not meet our conditions may not be accepted. Sale or discounted items may be non-refundable unless faulty.<\/p><hr \/><h5 class=\"wp-block-heading\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f455.svg\" alt=\"\ud83d\udc55\" \/>\u00a0Products<\/h5><p class=\"wp-block-paragraph translation-block\"><strong>Q: Do your clothes fit true to size?<\/strong><br>\nA: Yes! Each product page includes a size guide to help you choose the perfect fit.<\/p><p class=\"wp-block-paragraph translation-block\"><strong>Q: How durable are the clothes and how long do they last?<\/strong><br>\n<strong>A: The clothes are durable when the care instructions are properly followed. To best preserve their quality, we recommend:<\/strong><br>\n\u2013 Washing by hand or in the washing machine at 30\u00b0C, always inside out.<br>\n\u2013 Ironing only on the reverse side or with a protective cloth.<br>\n\u2013 Do not use a tumble dryer.<br>\n\u2013 Drying in the shade.<\/p><hr \/><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 &#8211; privacy policy \u03a3\u03c4\u03b7\u03bd CALY APPAREL, \u03c3\u03b5\u03b2\u03cc\u03bc\u03b1\u03c3\u03c4\u03b5 \u03c4\u03b7\u03bd \u03b9\u03b4\u03b9\u03c9\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03ac \u03c3\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03b4\u03b5\u03c3\u03bc\u03b5\u03c5\u03cc\u03bc\u03b1\u03c3\u03c4\u03b5 \u03bd\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c4\u03b5\u03cd\u03bf\u03c5\u03bc\u03b5 \u03c4\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ac \u03c3\u03b1\u03c2 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1264","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/calyapparel.shop\/en\/wp-json\/wp\/v2\/pages\/1264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/calyapparel.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/calyapparel.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/calyapparel.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/calyapparel.shop\/en\/wp-json\/wp\/v2\/comments?post=1264"}],"version-history":[{"count":37,"href":"https:\/\/calyapparel.shop\/en\/wp-json\/wp\/v2\/pages\/1264\/revisions"}],"predecessor-version":[{"id":1306,"href":"https:\/\/calyapparel.shop\/en\/wp-json\/wp\/v2\/pages\/1264\/revisions\/1306"}],"wp:attachment":[{"href":"https:\/\/calyapparel.shop\/en\/wp-json\/wp\/v2\/media?parent=1264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}